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Shipping and Return Policies

Shipping and Return Policies 

 

Shipping

Shipping options and costs will vary based on your delivery address and package weight. Your actual shipping charges will be reflected at checkout.

 

Shipping fees are not refundable unless we fail to meet our service level for guaranteed shipping for in-stock items.

 

Standard Shipping and Preferred Shipping are delivered by the local post office. FedEx Home Delivery delivers to homes Tuesday-Saturday. FedEx Ground delivers to businesses Monday-Friday.

 

Shipping is available to all 50 United States, APO/FPO/DPO addresses, U.S. territories (Guam, Puerto Rico, U.S. Virgin Islands), rural routes and P.O. Box addresses. We also accommodate international shipping and encourage you to contact info@jagprint.com with specific questions relating to this subject. 

 

We usually ship in-stock items within 1-3 business days, excluding holidays. Select shipping methods ship the same day for in-stock orders placed by 3pm EST

 

Once your order is shipped, you will be sent an email confirmation with your tracking number and link to track your order. You may also track your order and return status via the URL contained in your order and shipping confirmation emails. 

 

 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@jagprint.com.

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@jagprint.com and send your item to: 402 1/2 Hudson Ave Clarendon Hills IL USA 60514.

 

Shipping

To return your product, you should mail your product to: 402 1/2 Hudson Ave Clarendon Hills IL USA 60514.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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